The West Hotel & Spa

23 Hàng Đào, Hoan Kiem, Hanoi, Vietnam·View on map

Superb1 208 reviews
9.0
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Check-infrom 14:00
Check-outuntil 12:00
Parking✕ Not available
WiFi✓ Free
Pets✕ Not allowed
BreakfastVegetarian, Vegan, Asian, American, Buffet

Description

The West Hotel & Spa is a 3-star hotel in Hanoi’s Old Quarter, with family rooms for up to four people. The accommodation ranges from double and twin rooms to a Junior Suite with Balcony and two family room types. Rooms have private bathrooms, air conditioning, soundproofing, flat-screen TVs and minibars; some also have city views or a balcony.

The hotel has a restaurant serving breakfast in vegetarian, vegan, Asian, American and buffet styles, as well as a snack bar. A spa and wellness centre offers massage and beauty services, with wellness packages also available. You can use the terrace, lift and 24-hour front desk, and an airport shuttle is provided. Free WiFi is available throughout the hotel. On Hàng Đào in the Old Quarter, the hotel is 550 m from Hoan Kiem Lake and close to local markets and historic streets.

Rooms

6 room types · 25–38 m²

There are six options: double and twin rooms, a Junior Suite with Balcony and two family layouts. Sizes range from 25 m² to 38 m², and family rooms accommodate up to four people. All rooms have private bathrooms, air conditioning, flat-screen TVs and soundproofing; minibars also feature in the room facilities. The range suits couples, friends and families, with separate beds in the Deluxe Twin Room and larger bed arrangements in both family types.

Several categories have city views. The Deluxe Double Room with City View, Junior Suite and Deluxe Family Room all look out over the city, while the suite also has a balcony and measures 30 m². The Family Room is 36 m², and the Deluxe Family Room is the largest at 38 m². Standard double rooms measure 25 m², while the twin room is 27 m².

Deluxe Double Room — The West Hotel & Spa

Deluxe Double Room

25 m² Max. 2 guests 1 Large bed (King size)
Seating areaSoundproofingMinibar

At 25 m², this double room has tiled floors and a seating area with a flat-screen cable TV. Soundproof walls and air conditioning add to the room’s practical features, while the private bathroom has a shower or bath, bidet and hairdryer. It has no city view, unlike the similarly sized city-view double room.

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Deluxe Double Room with City View — The West Hotel & Spa

Deluxe Double Room with City View

25 m² Max. 2 guests 1 Large bed (King size)
City viewSoundproofingMinibar

This 25 m² double room matches the Deluxe Double Room in size but adds a city view. It has air conditioning, soundproof walls, a flat-screen cable TV and a minibar. The private bathroom includes a shower or bath, bidet and hairdryer, with free toiletries provided.

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Family Room — The West Hotel & Spa

Family Room

36 m² Max. 4 guests 2 Large bed (King size)
SoundproofingSeating areaFlat-screen TV

At 36 m², this family room sleeps up to four and has two large beds. It faces a quiet street rather than the city views found in the Deluxe Family Room. Soundproof walls, air conditioning and a seating area with a flat-screen cable TV are among its features.

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Junior Suite with Balcony — The West Hotel & Spa

Junior Suite with Balcony

30 m² Max. 2 guests 1 Large bed (King size)
BalconyCity viewPatio

This 30 m² suite has a separate bedroom and a balcony with city views, making its outdoor space the distinguishing feature. The suite also has air conditioning, soundproof walls and a flat-screen cable TV. Its private bathroom is fitted with a shower and bidet.

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Deluxe Twin Room — The West Hotel & Spa

Deluxe Twin Room

27 m² Max. 2 guests 2 Single bed
SoundproofingSeating areaMinibar

This 27 m² room has two single beds, distinguishing it from the double rooms of a similar size. A seating area, tiled floors and soundproof walls make up the room’s main features, alongside air conditioning and a flat-screen cable TV. The private bathroom includes a shower or bath and bidet.

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Deluxe Family Room — The West Hotel & Spa

Deluxe Family Room

38 m² Max. 4 guests 2 Large bed (King size)
City viewSoundproofingMinibar

The largest room at 38 m², this family option sleeps up to four and has two large beds. Unlike the 36 m² Family Room, it offers a city view. It also has air conditioning, soundproof walls and a flat-screen cable TV, with a private bathroom, bidet and hairdryer.

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Facilities

51 facilities
Restaurant
Private bathroom
Air conditioning
Spa & wellness centre
Free WiFi
Family rooms
Airport shuttle
Room service
Non-smoking rooms
Flat-screen TV

The facilities bring together dining, wellness and practical services within the hotel. The restaurant serves breakfast in vegetarian, vegan, Asian, American and buffet styles, and the snack bar, fruit, wine and minibar provide other food and drink options. A terrace offers outdoor space, while the spa and wellness centre has massage treatments, body treatments, beauty services and wellness packages. Free WiFi is available in all areas, and rooms are air-conditioned.

An airport shuttle, car hire, tour desk and concierge service help with local outings and transfers; cooking classes, cultural sessions, bike tours and walking tours are also available. The 24-hour front desk, luggage storage and daily housekeeping support your stay, and a lift serves the building. Family and non-smoking rooms are available. There is no parking at the hotel.

General

  • Terrace
  • Cooking class
  • Tour or class about local culture
  • Bike tours
  • Walking tours
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
  • Daily housekeeping
  • Shuttle service
  • Lift
  • Family rooms
  • Airport shuttle
  • Spa/wellness packages

Food & drink

  • Fruits
  • Wine/champagne
  • Snack bar
  • Minibar
  • Restaurant

In the room

  • Toilet paper
  • Towels
  • Bidet
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
  • Linen
  • Wardrobe or closet
  • Electric kettle
  • Refrigerator

Media & technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Internet services

The West Hotel & Spa is on Hàng Đào in Hanoi’s Old Quarter, 550 m from Hoan Kiem Lake, the city’s central landmark. The quarter is a dense grid of narrow streets traditionally associated with particular trades; Hàng Đào is among the commercial streets north of the lake. Hanoi Weekend Night Market is 50 m away, Ta Hien Street is 200 m away, and Dong Xuan Market is 550 m away. Shopping streets and market activity shape the nearby streetscape.

Noi Bai International Airport is 19.8 km away, and Hanoi Railway station is 1.4 km away. The hotel provides an airport shuttle as an arrival option. From the railway station, a taxi can bring you to Hàng Đào. There is no on-site parking, so a private-car arrival requires a separate parking arrangement before you reach the hotel.

The Huc Bridge is 350 m away and leads towards Ngoc Son Temple on an island in Hoan Kiem Lake; Turtle Tower rises from the water and is visible from the shore. O Quan Chuong City Gate stands 450 m from the hotel at the northern edge of the historic quarter. Hoa Lo Historical Prison, now a museum, is 1 km away, while Long Bien Bridge is 1.3 km away and crosses the Red River towards Long Bien. Together, the lake monuments, city gate and museum show different sides of Hanoi’s historic centre.

  • Hanoi Weekend Night Market
    Market stalls fill a nearby Old Quarter street with local goods and food.
    50 m
  • Ta Hien Street
    A well-known narrow street lined with bars and casual dining spots.
    200 m
  • Dong Xuan Market
    A large indoor market selling household goods, clothing and local products.
    550 m
  • Hoan Kiem Lake
    A central lake with shaded paths, Turtle Tower and the Huc Bridge.
    600 m
  • O Quan Chuong City Gate
    A historic city gate marking an entrance to the Old Quarter.
    450 m
  • Hoa Lo Historical Prison
    A museum exploring the site’s history through preserved cells and exhibits.
    1 km

Is it for you?

Yes, if…

  • ✓you want to explore the Old Quarter on foot: Hanoi Weekend Night Market is 50 m away.
  • ✓you are travelling with family: the family rooms accommodate up to four people and have two large beds.
  • ✓you would use wellness treatments: the hotel has a spa and wellness centre, massage treatments and beauty services.
  • ✓you value varied breakfast choices: the restaurant offers vegetarian, vegan, Asian, American and buffet options.
  • ✓you need an airport transfer option: an airport shuttle is available, and the railway station is 1.4 km away.

Maybe not, if…

  • ✕you need on-site parking: the hotel has no parking.
  • ✕you need a room for more than two people but prefer not to book a family room: the double and twin rooms accommodate two, while family rooms sleep up to four.
  • ✕you are travelling under 18 without a parent or official guardian: under-18s can check in only when accompanied by one.
  • ✕you prefer to stay away from busy commercial streets: the hotel is on Hàng Đào in the dense Old Quarter.

What guests say

1 208 verified reviews
9.0

Guests praise the friendly, helpful staff and the hotel’s central setting near Hanoi’s main sights. Breakfast variety and local choices also earn positive comments, alongside clean, comfortable rooms and good value. The staff receive particularly strong feedback, and guests appreciate attentive support during their stay.

Staff9.7
Location9.7
Free WiFi9.7
Comfort9.2
Value for money9.2
Cleanliness9.1
Facilities8.8

Frequently asked questions

How much does a night at The West Hotel & Spa cost?

Rates at The West Hotel & Spa vary by season, room type and dates. For your travel period, see the current rates through our booking partners.

How do I get to The West Hotel & Spa?

Use the Hàng Đào address in Hanoi’s Old Quarter to reach The West Hotel & Spa. Hanoi Railway station is 1.4 km away, and Noi Bai International Airport is 19.8 km away. The hotel provides an airport shuttle; from the railway station, a taxi can take you to the hotel. There is no on-site parking, so private-car arrivals need to arrange parking elsewhere.

What is near The West Hotel & Spa?

Hanoi Weekend Night Market is 50 m from The West Hotel & Spa, Ta Hien Street is 200 m away and O Quan Chuong City Gate is 450 m away. Dong Xuan Market is 550 m away, while Hoan Kiem Lake is 600 m away. The Huc Bridge is 350 m away, and Hoa Lo Historical Prison is 1 km from the hotel.

What breakfast does The West Hotel & Spa serve?

The restaurant at The West Hotel & Spa offers vegetarian, vegan, Asian, American and buffet breakfast options. The breakfast selection also includes local specialities, warm dishes, juice, pancakes, cheese and fruit.

Does The West Hotel & Spa have rooms for families?

The West Hotel & Spa has Family Room and Deluxe Family Room options, each accommodating up to four people with two large beds. The Family Room measures 36 m², while the Deluxe Family Room is 38 m² and has a city view.

What wellness facilities does The West Hotel & Spa offer?

The West Hotel & Spa has a spa and wellness centre with wellness packages, massage treatments and beauty services. Treatments include body wraps and body scrubs, as well as facial and body treatments.

Can guests under 18 check in at The West Hotel & Spa?

Guests under 18 can check in at The West Hotel & Spa only when accompanied by a parent or official guardian.

The West Hotel & Spa · Photos (16)
9.0 Superb1 208 reviews
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